Technical Associate II, Digital Content Development Short-term position

CRS JOB DESCRIPTION

Job Title: Technical Associate II, Digital Content Development

Short-term position
Reports to:  Adama Project Manager
Department:  Programming
Salary Grade: 7
 

Interested candidates are welcome to apply by sending their CV and Cover Letter in English with email to [email protected], mentioning in the subject line the title of the position “Technical Associate II_DCD”. The deadline is April 30, 2024.

The position is a short-term hire, estimated for 4-months from date of hire.

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

You will provide support in Digital Content Development (DCD) in line with Catholic Relief Services (CRS) program quality principles and standards, donor guidelines, and industry best practice to technical staff, and Country Program (CP) staff to advance the delivery of high-quality programming to the poor and vulnerable. Working closely with technical experts your skills and knowledge will contribute to determining how effective, adaptive, and innovative CRS’ livelihoods programming is across the globe.

Roles and Key Responsibilities:

·       Develop engaging content that assists project participants and Greek employers in navigating the job-matching platform such as videos, slides, and messaging. Assist with social media initiatives to boost user-friendliness of the job-matching platform.

·       Research and analyze technical information from a variety of sources for technical problems to support the project team in achieving technical excellence in the ongoing Adama Job-matching Platform.

·       Support the development of project documents and tools, as well as technical manuals or guidance, training materials, and quality improvement and assessment guidelines.

·       Prepare presentations and coordinate project communication needs through writing and editing communication resources, such as info sheets, briefs, or reports, for both internal and external audiences.

·       Perform various activities in support of the platform’s design and implementation, including but not limited to needs assessment, strategic planning, project design and technological solutions.

·       Collect and disseminate Adama information and resources to CRS staff and partners and assist with organization, design, and coordination of training workshops to support capacity building efforts.

·       Identify new approaches and methods for online learning.

·       Contribute to the learning agenda by researching and analyzing information, conducting literature reviews, mappings or information gathering from various internal and external sources on assigned topics.

·       Coordinate maintenance of virtual resource and documentation databases.

Basic Qualifications

·       Required university degree in Communications, Media, Marketing, Public Relations, Computer Science, or related. Additional experience may substitute for some education.

·       Minimum of two to three years of relevant work experience with an international NGO, with at least one year of field-based programming experience preferred.

·       Knowledge of latest technological tools that have the potential to be advance the economic integration of refugees.

·       Experience in sharing key messages to a wide range of audiences.

·       General knowledge of technical principles and concepts in Livelihoods Integration.

Knowledge, Skills and Abilities

Good relationship management skills with ability to work collaboratively as part of a multidisciplinary and multicultural teams.
Strategic, analytical, problem-solving and systems thinking capacity and skills.
Good writing skills.
Strong data collection and research skills and ability to interpret and analyze data.
Proactive, resourceful and results-oriented.
Preferred Qualifications

·       Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, knowledge-sharing networks.

Required Languages – English and Greek.

Travel – None expected.

Key Working Relationships:

Supervisory: None

Internal: Adama MEAL Senior Project Officer, Adama Project Officer_Data Management, Adama Project Manager

External: Caritas Hellas, UNHCR, Web Developer, Implementing Partners

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Integrity
Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS is an Equal Opportunity Employer; CRS is always looking for qualified, diverse and compelling candidates to join our agency and support our great work.
By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.
Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.